A secure AI Platform to turn your data into knowledge
Meet the enterprise AI Platform to extract, process and distill your organization’s knowledge and provide laser-focused answers and automate actions.
back-office platform
Conversations Management and Analytics
- Automagically label conversations using fine-tuned ML models
- Live social media and web sentiment analysis to monitor
- Efficient conversations’ real-time monitoring with summarized transcripts and context
user-facing solutions
Conversational Agent
- Multi-channel
Directly write to an Intelligent Chatbot using: live chats, ticketing systems, integrated bots in messaging services, voice calls (helpdesks, call centers…) - Multimodal
Upload files, pictures, documents’ scan to analyze, understand and summarize information; ask for summaries, analytics and insights - Tailor-made and personalized
Trained on your data, history and preferences, the Assistant always give coherent, contextual and solid answers
Extract and distill knowledge from any data source
Tailored models
Feed AI database with any data and document about your organization to build a tailored platform around it.
Improved context
Enhance knowledge and coherence of the platform connecting user data and preferences to optimize and improve the feedbacks.
Universal customer service data
Both in input and output, automatically translate your knowledge base in different languages, support for localization based on user preference.
Insightful service with no effort and no interruptions
100%
Deliver ansewers immediatly to most common questions
24/7/365
Provide support seamlessly with no delay
∞
Engage and help an unlimited number of users in real-time
for your customers
Provide help and support 24/7
Offer consistent support across channels and let customers resolve issues whenever they want.
Create seamless customer experiences
Engage with customer providing personalized information and actions. Support them at every stage of their decision-making process.
Receive precise and transparent information
Get reliable answers based on accurate information, receive tips and suggestions based on user preferences, habits and needs.
for your organization
Scale with low costs
Scale your customer care without increasing your headcount to grow your business without increasing costs.
Boost team productivity
Answer complex questions based on multimodal inputs, let your team focus more on action.
Get insights and analytics
Get to know deeply your users and customers with sentiment analytics, suggestions on trending needs and preferences.
Our solutions for your business
4.0 Industry
Provide assistance on contracts, terms, policies and documentation. Turn complex issues into clear, understandable answers.
E-commerce
Help your customers before, during and after purchase: suggest related products, support on issues regarding returns, sizes, defects...
Enterprises, Government, Administration
Manage support requests and information on vast sets of documents, policies, and confidential information, keeping everything in-house.
Tailored AI solution deployed in weeks
2 Hours
Executive briefing
2–3 Days
Requirements definition
Free requirements analysis and economic offer
4–12 Weeks
Implementation and testing
Training dataset, refined model, documentation and API
1 Week
Production Deploy
Application deployed in production on client's infrastructure
private
Fine-tuned self-hostable models tailored for your business. No data is transferred to third parties.
transparent
Clear and source backed answers. Explainable and step-by-step answers to ensure transparency.
accurate
Hallucination-free outputs to maximum reliability. Answers are built upon database information.
Are you ready to leverage your data and transform it in actionable knowledge?
A solution by Geckosoft. All rights reserved
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