A secure AI Platform to turn your data into knowledge

Meet the enterprise AI Platform to extract, process and distill your organization’s knowledge and provide laser-focused answers and automate actions.

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back-office platform

Conversations Management and Analytics

  • Automagically label conversations using fine-tuned ML models 
  • Live social media and web sentiment analysis to monitor
  • Efficient conversations’ real-time monitoring with summarized transcripts and context
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user-facing solutions

Conversational Agent

  • Multi-channel
    Directly write to an Intelligent Chatbot using: live chats, ticketing systems, integrated bots in messaging services, voice calls (helpdesks, call centers…)
  • Multimodal
    Upload files, pictures, documents’ scan to analyze, understand and summarize information; ask for summaries, analytics and insights
  • Tailor-made and personalized
    Trained on your data, history and preferences, the Assistant always give coherent, contextual and solid answers

Extract and distill knowledge from any data source

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Tailored models

Feed AI database with any data and document about your organization to build a tailored platform around it.

Improved context

Enhance knowledge and coherence of the platform connecting user data and preferences to optimize and improve the feedbacks.

Universal customer service data

Both in input and output, automatically translate your knowledge base in different languages, support for localization based on user preference.

Insightful service with no effort and no interruptions

100%

Deliver ansewers immediatly to most common questions

24/7/365

Provide support seamlessly with no delay

Engage and help an unlimited number of users in real-time 

for your customers

Provide help and support 24/7
Offer consistent support across channels and let customers resolve issues whenever they want.

Create seamless customer experiences
Engage with customer providing personalized information and actions. Support them at every stage of their decision-making process.

Receive precise and transparent information
Get reliable answers based on accurate information, receive tips and suggestions based on user preferences, habits and needs.

for your organization

Scale with low costs
Scale your customer care without increasing your headcount to grow your business without increasing costs.

Boost team productivity
Answer complex questions based on multimodal inputs, let your team focus more on action.

Get insights and analytics
Get to know deeply your users and customers with sentiment analytics, suggestions on trending needs and preferences.

Our solutions for your business

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4.0 Industry

Provide assistance on contracts, terms, policies and documentation. Turn complex issues into clear, understandable answers.

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E-commerce

Help your customers before, during and after purchase: suggest related products, support on issues regarding returns, sizes, defects...

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Enterprises, Government, Administration

Manage support requests and information on vast sets of documents, policies, and confidential information, keeping everything in-house.

Tailored AI solution deployed in weeks

2 Hours

Executive briefing

2–3 Days

Requirements definition

Free requirements analysis and economic offer

4–12 Weeks

Implementation and testing

Training dataset, refined model, documentation and API

1 Week

Production Deploy

Application deployed in production on client's infrastructure


private

Fine-tuned self-hostable models tailored for your business. No data is transferred to third parties.

transparent

Clear and source backed answers. Explainable and step-by-step answers to ensure transparency.

accurate

Hallucination-free outputs to maximum reliability. Answers are built upon database information.

Are you ready to leverage your data and transform it in actionable knowledge?

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A solution by Geckosoft. All rights reserved
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